Privacy Policy

FushaLoop collects only the information needed to run accounts, save learning progress, provide speaking review, and manage subscriptions.

• We do not sell personal information or use it for cross-context behavioral advertising.
• We do not save microphone recordings to your FushaLoop account or learning history.
• Signed-in speaking audio is processed to create a transcript. The transcript and review result may be saved when you complete a practice attempt.
• Privacy-limited first-party analytics measure visits, practice milestones, attribution, and subscription events without copying learner responses or transcripts.
• Optional study reminders, progress summaries, product updates, and offers are off until you choose them. You can change each category or unsubscribe at any time.
• You may ask for a copy, correction, or deletion of your account information by emailing support.

FushaLoop is an independently operated learning service. In this Policy, “FushaLoop,” “we,” “us,” and “our” refer to FushaLoop as the operator of fushaloop.com and its related learning and billing services.

This Policy covers information processed through the FushaLoop website, account features, lessons, AI-assisted speaking review, support, Checkout, and billing portal. It does not govern a third-party website or service that has its own privacy policy.

Information we intentionally avoid

FushaLoop does not receive or store your complete payment-card number. Stripe handles payment details. FushaLoop does not use microphone audio to identify you, create a voiceprint, or infer sensitive traits. Our first-party marketing events do not contain email addresses, IP addresses, full referrer URLs, microphone files, transcripts, typed responses, or conversation text. We do not currently use third-party advertising trackers.

Microphone access is optional. You can use typed Arabic when microphone access is unavailable or you prefer not to provide audio.

When you are signed in

In pronunciation and vocabulary reviews, your browser records a short attempt and sends it securely to FushaLoop. Vercel’s AI Gateway routes that recording to OpenAI’s speech-transcription service.

In a live conversation lesson, tapping “Start live voice” opens a direct WebRTC audio connection from your browser to OpenAI. OpenAI processes the audio to detect when you finish speaking and return an Arabic transcript. The connection pauses while Maryam is replying and closes when you turn live voice off, complete the conversation, or leave the page.

FushaLoop uses the returned text to continue the lesson and evaluate vocabulary coverage. FushaLoop does not place microphone recordings in account storage, the learning database, or your attempt history. Our providers may process request and security metadata under their own service terms. OpenAI states that API data is not used to train its models by default. Provider practices can change, so we review these disclosures when the service changes.

When you are signed out

If your browser supports built-in speech recognition, the browser or operating-system provider may process audio to return a transcript. That processing is controlled by the provider you use, not by FushaLoop, and is subject to its privacy settings and policy.

What the review means

Current scoring compares recognized transcript words with the target. It does not analyze a voiceprint, determine identity, or provide a complete phonetic assessment. Automated scores only organize learning review; they do not produce legal or similarly significant decisions.

We use personal information to provide lessons and accounts, authenticate users, save progress, deliver speaking transcription, administer free and Pro usage, process subscriptions, measure site use, prevent fraud, maintain security, respond to support, comply with law, and improve reliability.

We send optional study reminders, progress summaries, product updates, or offers only for categories you enable. Essential security, account, billing, and purchase messages are separate because they are needed to operate the account or complete a transaction.

Where a law requires a legal basis, we rely on: performance of our contract to deliver account and subscription features; your consent when you choose microphone access, optional Google sign-in, or an optional email category; our legitimate interests in security, support, service improvement, and enforcing our Terms; and legal obligations for tax, accounting, payment, or lawful requests. You may withdraw microphone permission in your browser and optional email consent in Settings at any time.

We disclose information only as needed to operate FushaLoop, complete a transaction you request, protect the service, or comply with law.

We may disclose information to professional advisers, regulators, courts, law enforcement, or a successor in a business transaction when legally permitted and reasonably necessary. We will not disclose more than the situation requires.

FushaLoop does not sell personal information for money or other valuable consideration. We do not share personal information for cross-context behavioral advertising and do not use transcripts or learning mistakes to advertise to you.

Google Analytics is configured without Google Signals or advertising-personalization signals. We use its reports to understand aggregate site and lesson use, not to serve targeted advertising.

Because we do not sell or share personal information in this way, FushaLoop does not currently need a “Do Not Sell or Share” opt-out mechanism. If that practice changes, we will update this Policy and provide the controls required by law before the change takes effect.

• Account and learning records: while your account remains active, so your history and review queue continue to work.
• Audio recordings: not saved to your FushaLoop account or learning database; held only long enough to complete the transcription request.
• Transcripts and attempt results: until the related account is deleted or you ask us to delete eligible records.
• Billing and transaction records: for the period reasonably needed for accounting, tax, fraud prevention, dispute handling, and other legal obligations.
• Website analytics: for the period reasonably needed to compare acquisition, activation, conversion, and retention trends, after which we delete or aggregate records that are no longer needed.
• Email consent and suppression: preference changes and opt-outs may be retained as needed to prove and continue honoring your choice. Delivery event records are kept for limited operational, abuse-prevention, and reliability periods.
• Security and error logs: for limited operational periods set by our infrastructure providers, unless longer retention is needed to investigate abuse or comply with law.

After a verified account-deletion request, we aim to remove active account and learning records within 30 days. Residual copies may remain temporarily in protected backups until they rotate out, and we may retain limited records where law, fraud prevention, or dispute resolution requires it.

We use access controls, encrypted network transport, secret-key separation, signed Stripe webhooks, managed authentication, and database access rules designed to protect account and learning information. Payment-card information is handled by Stripe rather than stored in FushaLoop.

No online system can guarantee absolute security. Use a secure email account for passwordless sign-in and contact us promptly if you believe your FushaLoop account has been accessed without permission.

Regardless of where you live, you may ask us to provide access to, correct, export, or delete eligible personal information associated with your account. You may also object to or ask us to restrict certain processing. Applicable law may provide additional rights.

• Sign out to end the current account session.
• Disable microphone permission through your browser or device settings.
• Cancel a subscription through the Stripe billing portal from your FushaLoop dashboard.
• Choose or disable each optional email category from Email & reminders in Settings, or use the unsubscribe link in an optional email.
• Email support@fushaloop.com from your account email to request access, correction, export, or deletion.

We may need to verify your identity before acting on a request. We will use verification information only for that purpose. We will not discriminate against you for exercising a privacy right. If we cannot fulfill a request, we will explain the applicable reason and any appeal option required by law.

California and other U.S. states

In the preceding 12 months, FushaLoop has collected the categories described above: identifiers, internet or device activity, commercial or subscription information, learning activity, audio-derived transcript information, and inferences limited to review or mastery status. We disclose these categories to service providers for the business purposes described in this Policy. We do not sell or share these categories for cross-context behavioral advertising.

If a state privacy law applies to FushaLoop and to your request, you may have rights to know, access, correct, delete, obtain a portable copy, opt out of certain processing, or appeal a decision. Authorized agents may submit requests where permitted; we may require proof of authority and identity verification.

European Economic Area, United Kingdom, and Switzerland

You may have rights to access, correct, erase, restrict, port, or object to processing, and to withdraw consent without affecting earlier lawful processing. You may also complain to your local data-protection authority. FushaLoop is operated in the United States, so information may be processed in the United States and other countries where our providers operate, using contractual and legal safeguards required by applicable law.

FushaLoop is designed primarily for adult and older-teen learners and is not directed to children under 13. A child under 13 must not create an account, subscribe, or submit personal information. Users aged 13 through 17 may use FushaLoop only with permission and supervision from a parent or legal guardian who agrees to the Terms.

If you believe a child under 13 has provided personal information, contact support@fushaloop.com. We will investigate and delete the information when required.

We may update this Policy as FushaLoop’s features, providers, or legal obligations change. We will post the revised date here. If a change materially affects how we use existing personal information, we will provide additional notice through the service or account email when required.