A little help.
Back to learning.

A question, a hiccup, or an idea for FushaLoop?
Find an answer or tell us what’s on your mind.

Let’s start here

Answers to the things that can interrupt your practice.

Search help

My microphone isn’t picking up my voice.

Allow microphone access in your browser’s site settings, check that your device’s microphone is enabled, and try again in a quiet place. If speech input is unavailable, use the typed response option to continue practicing.

Open speaking practice

I can’t hear the Arabic audio.

Check your device volume and audio output, including connected Bluetooth headphones. Tap the play button again and make sure you have an internet connection. If one phrase still won’t play, include the book, unit, and phrase in your report.

How do I manage or cancel my subscription?

Open Settings and select the subscription section to manage your plan through the billing portal. Cancellation takes effect at the end of your current billing period.

Open account settings

I’m having trouble signing in.

Use the same email address and sign-in method you used to create your account. If you forgot your password, choose “Forgot password?” on the sign-in page and check your inbox and spam folder for the reset email. If you still cannot get in, email support@fushaloop.com. Never send your password or reset link.

Go to sign in

My lesson progress doesn’t look right.

Check that you’re signed in to the same account and connected to the internet. Progress behavior can vary by activity; some practice is saved on your device. If something is missing, tell us the book, unit, lesson, and device you used.

How do I report an Arabic or lesson error?

Choose “Lesson or Arabic correction” in the form. Include the exact Arabic phrase, its book and unit, and what you think needs correcting. A screenshot helps us locate the exercise.

Where should I start learning?

Start with Reading Foundations if you’re learning the Arabic script. If you can already read Arabic, explore the book-aligned curriculum. FushaLoop provides supplemental practice alongside your books and classroom learning.

Explore the curriculum

Can I use FushaLoop on my phone?

Yes. Open FushaLoop in your phone’s browser. Supported browsers also let you add it to your Home Screen. You’ll still need an internet connection for lessons and account data.

Need help with your plan?Account settings Refunds & cancellation

Tell us what’s happening

A few details will help us understand and investigate.